Join the LLR family of private equity-backed growth companies.

Position Overview:

The Devices Manager position is a full-time role located in RTP, NC. This individual will be a driving force in helping us grow our company and ensure successful implementations with our clients. Responsibilities will be broad and dynamic and include overseeing all aspects of the TruTech device function for both domestic and international clients, including setup, quality control, inventory management, budgeting and procurement, management of external providers, and troubleshooting. This individual will work closely with the TruTech Quality and Product teams, and may have additional product or QA-related responsibilities.

We are looking for candidates who are detail-oriented, proactive, and thrive in a fast-paced, dynamic and unstructured environment. Ideal candidates have a passion for service to clients, the ability to learn quickly and execute with excellence, and possess excellent organization and communication skills.

What You’ll Do:

• Drive device deployment for TruTech clients, domestic and international

• Oversee all aspects of devices, including setup, quality control, and procurement

• Manage and track device inventory, including forecasting of device needs

• Manage the MDM (mobile device management) softwares we utilize and own the MDM vendor relationships

• Work closely with TruTech clients as needed to troubleshoot issues and provide technical support

• Perform other QA or product-related tasks as needed
  

What You’ll Need:

• A strong attention to detail

• Experience managing projects or logistics

• Ability to communicate effectively in and across teams; must possess strong verbal, written, and interpersonal communication skills

• A passion for how new technology can innovate and drive progress

• A willingness to serve clients and assist with their product usage
  

What You’ll Get:

• Exposure to all aspects of building a growth technology company

• Close contact with TruTech’s experienced leadership team

• An opportunity to have a voice in major decisions

• To be part of the team revolutionizing sample tracking and advancing clinical research

• Opportunities to advance and develop as the company grows

• Flexible, personalized, and remote work schedule