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Licensed Professional Counselor (LPC) or Licensed Clinical Social Worker (LCSW)

About Second Chances Comprehensive Services

Second Chances Comprehensive Services is a community-based behavioral health organization founded in 2008, dedicated to supporting at-risk youth, adults, and families through comprehensive mental health services. Our programs include intensive in-home services, outpatient therapy, crisis intervention, mental health skill-building, and residential support.

Our mission is simple: to provide second chances through counseling. We focus on preserving family systems, strengthening community stability, and empowering individuals with the skills needed to live healthy, independent lives. Through a collaborative, person-centered, and trauma-informed approach, we work to reduce out-of-home placements and support long-term wellness across the communities we serve.

Quality Assurance & Clinical Case Manager (Hybrid)

Second Chances Comprehensive Services is seeking a licensed or provisionally licensed LPC or LCSW for a unique hybrid role combining direct clinical care with leadership in quality and compliance. This position is ideal for a clinician who enjoys working with clients while also improving systems, guiding staff, and strengthening service delivery across programs.

You’ll play a key role in both client care and organizational impact—supporting individuals and families while helping ensure services meet the highest clinical and regulatory standards.

What You’ll Do

Clinical & Case Management

• Provide counseling and case management services to adults, children, and families in community-based programs
• Conduct biopsychosocial assessments, diagnostic impressions, and ongoing clinical evaluations
• Develop and maintain Individualized Service Plans (ISPs) in collaboration with clients and care teams
• Deliver trauma-informed, person-centered care aligned with best practices
• Ensure compliance with HIPAA, ethical standards, and licensure requirements

Quality Assurance & Compliance

• Conduct clinical record reviews and documentation audits to ensure accuracy and compliance
• Review and approve assessments, ISPs, progress notes, and supervision documentation
• Ensure alignment with VDBHDS, DMAS, and applicable state/federal regulations
• Identify trends, gaps, or risk areas and present findings to leadership
• Recommend and support corrective actions and quality improvement initiatives

Supervision & Leadership

• Provide clinical supervision to assigned QMHP staff
• Lead individual and group supervision sessions, offering guidance and professional development
• Review documentation and provide feedback to maintain high clinical standards
• Support staff in adhering to agency policies, procedures, and ethical practices

Process Improvement & Risk Management

• Help strengthen workflows, systems, and internal controls
• Partner with leadership to improve service quality, efficiency, and compliance
• Contribute to a culture of accountability, continuous improvement, and ethical care delivery

What We’re Looking For

• Active LPC or LCSW license or provisional license in the Commonwealth of Virginia
• Experience in community-based mental health services
• Strong knowledge of clinical documentation, service planning, and compliance standards
• Experience with (or interest in) supervision and quality assurance
• Ability to balance direct care with administrative and leadership responsibilities

Why This Role Stands Out

• Hybrid flexibility with a mix of field, remote, and administrative responsibilities
• Opportunity to expand beyond direct care into leadership and quality improvement
• Meaningful impact on both client outcomes and program quality
• Collaborative, mission-driven environment focused on community mental health

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off
• Company Paid Short Term Disability Insurance
• Voluntary Long Term Disability Insurance
• A multitude of a la carte benefit options

• Active and unrestricted LPC or LCSW license or provisional license in the Commonwealth of Virginia.
• Master’s degree in Counseling, Social Work, or a closely related mental health field.
• Minimum of 2–3 years of clinical experience in community-based mental health services.
• Demonstrated knowledge of VDBHDS/DMAS regulations, Medicaid documentation standards, and clinical compliance requirements.
• Prior experience providing clinical supervision to QMHPs or other behavioral health staff.
• Strong auditing, analytical, and documentation review skills.
• Excellent written and verbal communication skills.

• Experience in quality assurance, utilization review, or compliance monitoring.
• Familiarity with electronic health record (EHR) systems.
• Experience developing quality improvement plans and performance metrics.
• Strong organizational skills with the ability to manage multiple priorities independently