Join the LLR family of private equity-backed growth companies.

Solution Developer Engineer

Service Management Group

Service Management Group

Software Engineering
Posted on Tuesday, July 9, 2024

We are looking for a skilled Solution Developer Engineer to join our team. Are you looking for the next professional opportunity that will challenge you and advance your career? Join our team now!

Why work at SMG?
SMG is a leading experience management (XM) provider, serving restaurants, retailers, and other location-centric consumer businesses by changing how brands act on customer + employee insights. With a rich 30-year history, SMG is uniquely pairing an enterprise software platform with professional services to help brands generate new revenue, grow existing revenue, reduce detractors, and drive operational efficiencies.
We offer our talent -

  • Work hard, have fun environment - We work hard to deliver a fulfilling, exciting workplace environment for each SMG employee. Our teams are composed of smart, talented, curious people who love a good challenge.
  • Ample opportunities to learn and grow.
  • Fully Remote, fulltime position
  • Unlimited PTO
  • Diverse, experienced, friendly team which will welcome you, support you and challenge you.
  • We are proud to be an equal opportunity employer. We celebrate diversity and create an inclusive work environment in which all our colleagues experience belonging, have their unique needs respected and met, have equal access to opportunities and resources, and feel fully engaged to contribute to the company’s success.

As a Solution Developer at SMG, this is what you will do:

  • Integrate services and configure features key to the business
  • Write T-SQL statements to read, write, and update the MS SQL database
  • Create and maintain SSIS, SSRS packages
  • Communicate with internal customers about project requirements and technical specifications
  • Communicate as a technical expert towards internal non-technical teams
  • Use critical thinking to troubleshoot issues related to internal processes
  • Articulate process improvements, provide information, analysis, and recommendations to support team efforts
  • Create and maintain documentation
  • Communicate with clients about their needs, and give demonstrations
  • Produce design proposals and budgets
  • Develop programs or other products, and evaluate products to ensure they function properly
  • Use C# to develop new functionalities within existing codebases

You are a perfect match for the role if you have:

  • Bachelor’s degree in Computer Science, Information Technology, or related field, or the equivalent through a combination of education and work experience
  • 2+ years of experience developing and maintaining applications
  • Technical knowledge of the current hardware, operating systems, and Microsoft Office
  • Excellent attention to detail
  • Ability to communicate technical information to non-technical customers
  • Experience with T-SQL, SSIS and SSRS
  • C# and Visual Studio experience
  • Ability to establish and maintain effective working relationships with others
  • Excellent knowledge of English

It’s a bonus if you have:

  • Understanding of HTML
  • Experience with Hive and/or Mongo DB
  • Basic understanding of Agile, Scrum, Kanban