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General Manager - Glen Carbon

Schweiger Dermatology

Schweiger Dermatology

Operations
Glen Carbon, IL, USA
Posted on Sep 5, 2024

Schweiger Dermatology Group is one of the leading dermatology practices in the country with over 380 healthcare providers and over 110 offices in New York, New Jersey, Pennsylvania, Connecticut, Florida, Illinois, Missouri, and Minnesota. Schweiger Dermatology Group provides medical, cosmetic, and surgical dermatology services with over 1.5 million patient visits in 2023.

Our mission is to create the Ultimate Patient Experience and a great working environment for our providers, support staff and all team members.

Schweiger Dermatology Group has been included in the Inc. 5000 Fastest Growing Private Companies in America list for seven consecutive years. Schweiger Dermatology Group has also received Great Place to Work certification. To learn more, click here.

Schweiger Dermatology Group's Ultimate Employee Experience:

  • Multiple office locations, find an opportunity near your home
  • Positive work environment with the tools to need to do your job and grow
  • Full time employees (30+ hours per week) are eligible for:
    • Medical (TeleHeath included), HSA/FSA/HRA, Dental, Vision, Life, AD&D, Long and Short-term Disability by 1st of the month following 30 days of employment
    • Eligible for 401K
    • Your birthday is an additional personal holiday
  • Part-time employees (less than 30 hours)
    • Eligible for 401K
  • Employee discounts on Schweiger Dermatology Group skin care products & cosmetic services

Job Summary: The General Manager oversees its respective centers, teams, and processes that are essential to our success. A General Managers will build a team of capable and competent employees that can enhance and optimize operational performance of their centers.

Job Responsibilities:

  • Develop A-Team that delivers A-Level Operational Outcomes and Processes.
  • Culture of Positivity NPS for providers & staff >82.
  • Perform as a stable operations leader – displays strong leadership that achieve KPIs and measurable goals as outlined by the RM team.
  • Optimization of operational processes to deliver on goals – staffing percentages and budget adherence.
  • Effective and collaborative management - able to effectively collaborate with other company departments/teams to achieve successful results.
  • Independently drive key change and transformation initiatives aligned with organizational strategic goals.
  • Heavy focus on auditing SOPs and accountability of SOP compliance at all respective center levels, as well as supporting providers while coaching and developing staff to ensure all are A players.
  • Hold team accountable for C.A.R.E Core Habits.

Specific Goals/Objectives:

  • Build a capable and competent Office Team at each office being overseen.
  • Achieve monthly center goals set forth by the GM Report and KPIs.
  • Promote a culture of positivity and help build a company that has long-term sustainability.
  • Obtain high levels of patient satisfaction.
  • Achieve smooth running office level operations and site level autonomy.
  • Other duties as assigned by supervisor on an as needed basis.

KPIs: To be discussed based on role and updated annually.

Qualifications

  • 2 or more years of leadership experience preferred
  • Healthcare administration or management background preferred
  • Strong computer literacy
  • Leadership qualities with good communication skills
  • Conflict resolution skills must be developed
  • Dermatology experience preferred
  • Working knowledge of HIPAA & OSHA compliance

Schweiger Dermatology Group, is an equal opportunity employer and does not discriminate in its hiring process with applicants, whether internal or external, because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender identity, disability, genetic information, veteran status, military status, application for military service or any other class per local, state or federal law.

Schweiger Dermatology Group does not require vaccination for COVID-19 in order to be considered for employment; however, some state guidelines may require that we keep record of your vaccination status on file.