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Culture & CareersAssistant Critical Facility Manager
Salute Mission Critical
Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Assistant Critical Facilities Manager (ACFM) to join our team and drive our relationships with hyperscale clients to new heights.
Location: Ellendale, ND (Relocation assistance available)
Schedule: M-F 8am-5pm, Full-time; supports 24×7 operations with rotating after-hours/on-call coverage
Salary: $120,000 annually
Assistant Critical Facilities Manager
The Assistant Critical Facilities Manager (ACFM) serves as the deputy to the Critical Facilities Manager (CFM), supporting daily operations within a hyperscale data center. This position ensures the site’s operational integrity through hands-on leadership, technical oversight, and procedural compliance in alignment with the Salute Mission Critical Data Center Operations Playbook. The ACFM supervises technicians, manages vendor activities, drives maintenance execution, and acts as incident manager during after-hours or delegated coverage periods to maintain 100% uptime and safety compliance.
Key Responsibilities
Operations & Reliability
- Oversee daily data hall operations including rounds, logs, alarm management, and turnover quality.
- Execute and validate preventive/corrective maintenance, break-fix, and lifecycle tasks for all MEP systems (UPS, generators, ATS, switchgear, PDUs, CRAC/CRAH, chillers, BMS/EPMS).
- Enforce the Salute Playbook, MOP/EOP execution, and change management protocols.
- Conduct pre-task briefs, verify LOTO procedures, and ensure safe work practices.
- Maintain detailed CMMS documentation, spare part tracking, and maintenance records.
People Leadership
- Supervise and mentor Critical Facility Technicians (Levels I & II).
- Coordinate shift assignments, cross-training, and workforce readiness in partnership with the CFM.
- Support onboarding, technical development, and ongoing training.
- Provide feedback for performance appraisals and development plans.
Change, Incident & Risk Management
- Serve as delegated Incident Manager during events; lead triage, communication, and recovery.
- Execute approved MOPs/EOPs under change control with appropriate notifications.
- Monitor and report key performance metrics (PM compliance, downtime, risk register, vendor performance).
- Support post-event reviews and corrective action implementation.
Vendor & Compliance Management
- Coordinate vendor activities including SOW validation, JHAs, escorting, and close-out documentation.
- Support site compliance with EH&S standards, NFPA/NEMA codes, and client specifications.
- Manage critical spares inventory and maintain audit readiness.
Duty Coverage
- Participate in rotating on-call schedule; act as the CFM during absence or assigned duty coverage.
- Maintain communication continuity with Property Management, Site Director, and client stakeholders.
Qualifications
- Minimum 5 years’ experience in critical facility or data center operations.
- Strong working knowledge of electrical/mechanical infrastructure (UPS, switchgear, HVAC, BMS/EPMS).
- Demonstrated leadership experience supervising technical teams.
- Proficiency with CMMS platforms, Microsoft Suite, and incident/change management systems.
- Excellent written/verbal communication, analytical thinking, and calm crisis management.
- Military or trade background preferred; Technical degree or equivalent experience required.
Physical Requirements:
- Ability to lift and carry heavy equipment, up to 40lbs.
- Ability to climb ladders and multiple flights of stairs to access elevated equipment
- Ability to stand for long periods of time in various work environments
- Ability to bend, stoop, kneel, and reach for equipment related tasks
- Basic physical fitness to respond quickly to emergency situations and navigate areas quickly
- Ability to move quickly and efficiently withing various work environments to troubleshoot issues or respond to emergencies.
- Good hand-eye coordination and dexterity for working with small components and connectors
- Clear vision, with or without correction, to perform tasks requiring attention to detail and precision while wearing safety glasses
- Ability to differentiate between color-coded warning signs, labels, and cables
- Ability to work in environments with a wide variety temperature inside a facility
- Ability to work outdoors in various weather conditions, including extreme temperatures, rain, or snow
- Capability to work in environments with elevated noise levels while wearing hearing protection
- Possession of a valid driver’s license for work-related travel, as required
Site Location: We operate a 24-hour facility where work hours (shifts) are assigned as needed to ensure job functions are performed satisfactorily, compliance is maintained, and the company operates efficiently. Certain positions, as specified in your offer letter, may require working irregular hours, such as nights, weekends, overtime, alternating shifts, and under various conditions, including outdoor work during extreme weather or in hazardous environments.
This description does not cover all duties that may be required. Employees must follow any job-related instructions and perform other duties as assigned. Successful performance requires these necessary skills, aptitudes, and abilities.
If you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships, we want to hear from you. Join us in revolutionizing the data center industry and apply today!
Salute is an equal opportunity employer committed to celebrating diversity, creating an inclusive environment for all employees, and providing equal employment opportunities to all applicants; if you require a reasonable accommodation to participate in the job application or interview process, perform essential job functions, or receive other benefits and privileges of employment, please contact our Human Resources department at hr@salute.com for more information.
M-F 8am-5pm, Full-time; supports 24×7 operations with rotating after-hours/on-call coverage