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Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Training & Development Manager to join our team and drive our relationships with hyperscale clients to new heights.

Position Summary

The Training and Development Manager oversees all site-level training and certification programs within a mission-critical data center environment. Reporting to the Data Center Manager, this role ensures operational readiness by managing employee development, technical certification, and compliance alignment across all teams. The manager partners closely with client representatives to ensure all training initiatives meet site-specific and contractual requirements, while maintaining accurate records, certification renewals, and audit-ready documentation. This role demands a proactive leader capable of driving workforce performance, consistency, and accountability through a structured and continually improving training framework.

Responsibilities

Training Program Leadership & Delivery

· Develop, implement, and maintain training programs that support operational readiness and site-specific safety and technical requirements.

· Coordinate with leadership and department heads to identify skill gaps and training priorities.

· Manage onboarding and refresher programs to ensure continuous competency and compliance.

· Collaborate with client representatives and Salute leadership to align site-specific training with client-driven requirements and safety standards.

· Ensure consistency in training program design, delivery, and documentation across all site personnel.

· Monitor instructor-led, online, and practical training sessions to ensure engagement and learning retention.

Certification & Compliance Oversight

· Maintain a comprehensive database and repository of training records and certifications to support internal tracking, client discovery, and lender audit requirements.

· Track certification renewal schedules, ensuring timely completion of recertifications and required refreshers.

· Maintain accurate documentation of all required licenses, credentials, and compliance records.

· Conduct periodic reviews of certification compliance and coordinate renewal processes with staff and external training providers.

· Ensure all training meets or exceeds local, state, federal, and client regulatory standards.

Program Coordination & Communication

· Act as the primary liaison between site management, Salute corporate training, and the client’s training organization.

· Provide regular reporting to site leadership and client representatives on training completion rates, compliance status, and certification renewals.

· Collaborate with client training teams to review materials, schedule sessions, and align training calendars with operational requirements.

· Support audits and site visits by providing accurate and organized training documentation and metrics.

· Maintain transparent communication between Salute teams, clients, and third-party trainers to ensure program consistency.

Continuous Improvement & Workforce Development

· Evaluate training program effectiveness using participant feedback, testing, and operational performance outcomes.

· Recommend improvements to curriculum content, delivery methods, and scheduling for increased efficiency.

· Develop strategies to enhance workforce development, retention, and succession planning.

· Support corporate and site-level initiatives that advance employee professional growth and technical mastery.

· Identify opportunities for cross-training and skill expansion across disciplines to increase flexibility and coverage.

Qualifications

· Bachelor’s degree in Training & Development, Business Administration, or a related technical field (Associate’s degree with relevant experience may be considered).

· Minimum of 3 years of experience managing training programs in data centers, mission-critical facilities, or technical operations.

· Proven knowledge of data center operations, safety standards, and industry regulations (OSHA, NFPA, ASHRAE, Uptime Institute).

· Demonstrated experience maintaining certification programs, training records, and compliance reporting systems.

· Proficiency with Learning Management Systems (LMS), training documentation platforms, and reporting software.

· Strong communication, presentation, and organizational skills.

· Ability to collaborate effectively with cross-functional teams and client representatives in a fast-paced environment.

· Ability to lift up to 50 pounds, climb stairs, and move safely within an operational data center environment as needed during training activities.

If you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships, we want to hear from you. Join us in revolutionizing the data center industry and apply today!

Salute is an equal opportunity employer committed to celebrating diversity, creating an inclusive environment for all employees, and providing equal employment opportunities to all applicants; if you require a reasonable accommodation to participate in the job application or interview process, perform essential job functions, or receive other benefits and privileges of employment, please contact our Human Resources department at hr@salute.com for more information.