Join the LLR family of private equity-backed growth companies.

Director of FMO (Facilities Maintenance and Operations) Customer Training Solutions:

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Director of FMO, Customer Training Solutions to join our team and drive our relationships with hyperscale clients to new heights.

Job Description:

Are you a strategic leader with a deep understanding of data center operations and a passion for developing impactful training solutions? We're seeking a Director of FMO Customer Training Solutions to drive our training and sales pipeline for new data center clients.

In this pivotal role, you'll be an integral part of the pre-sales process, collaborating with our sales team during client acquisition. You'll lead the charge in managing, creating, and selling customized training programs to new clients, ensuring training costs are covered and robust plans are in place before contracts are won. Utilizing the Docebo Learning Management System, you'll craft tailored learning experiences that meet specific client requirements. Post-sale, you'll partner with our Training and Onboarding team, guaranteeing a seamless transition for new hires and ongoing training success.

Experience and Requirements:

• Data Center Operations Expertise: Strong understanding of facilities systems, solid grasp of operational principles, and familiarity with safety and compliance standards

• Training & Development Leadership: Proven experience designing and implementing effective training programs.

• Sales & Business Acumen: Knowledge of the sales process for data center client acquisition and strong business development skills.

• Exceptional Interpersonal Skills: Outstanding customer service, communication, and relationship-building abilities.

• Leadership & Collaboration: Demonstrated team leadership skills and a collaborative spirit.

• LMS Proficiency: Experience with Learning Management Systems (LMS) like Docebo.

• Third-Party Curriculum Experience: Experience teaching and evaluating third-party curricula (e.g., CNET) is a plus.

Work Conditions:

• Must have a dedicated home office that is conducive to daily responsibilities.
• Must be able to communicate with a variety of individuals; must be able to follow verbal and written instructions/directions and respond to inquiries.
• Must be able to move about the work area and travel to work-sites as needed or required. This position has approximately 25% travel.

If you're an experienced professional in training management, talent development, and organizational learning, with a strong passion for employee development and client success, we invite you to apply!

We offer a competitive salary, a collaborative work environment, excellent opportunities for professional growth, and comprehensive employee benefits.