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Culture & CareersTraining Solutions Manager
Salute Mission Critical
Administration
Washington, DC, USA
USD 130k-130k / year
Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Training Solutions Manager to join our team and drive our relationships with hyperscale clients to new heights.
Benefit Information:
Salute Benefits That Put You First
We know life doesn’t stop when work begins, that’s why we offer perks designed to support your well-being, your family, and your future:
- Time to Recharge: Enjoy 8 company-paid holidays, 2 floating holidays, and PTO so you can rest, celebrate, and take care of what matters most.
- Comprehensive Benefits Package: Including Medical, Dental, and Vision that you can enroll in starting on Day 1. Coverage begins the first of the month following 30-days of employment.
- Peace of Mind: The Employee Assistance Program is available to all employees, even if you do not participate in the benefits package.
- Your financial future matters: Enjoy our employer-supported 401(K) with immediate 100% vesting, plus a 3% employer match and a 50% match on the next 2%.
- Wellness Support: Access to HSA, mental health resources, and gym discounts—because your health matters.
- Extra Protection & Perks: Through discounted group programs, such as legal services, home & auto insurance, pet insurance, and ID theft protection for life’s unexpected moments.
Core Duties and Responsibilities
Pre-Sales and Bid Support
- Meet with prospective clients to understand operational models, staffing plans, and training requirements.
- Design and propose customized training solutions aligned with client scope, SLAs, and timelines.
Training Program Design and Configuration
- Develop customized learning plans and curricula based on client-specific requirements and job roles.
- Configure and manage client learning paths within the Docebo learning management system.
- Align proposed training solutions with existing catalog offerings, 3rd-party curriculum (e.g., CNet) where appropriate, and bespoke content as needed.
- Ensure all proposed programs account for data center facilities systems, safety/compliance requirements, and operational principles.
Post-Sales Transition and Delivery Support
- Serve as the training point of contact during the transition from contract win to onboarding and early operations.
- Partner with the Training and Onboarding team to translate contract commitments into executable training plans and schedules.
- Monitor the early phases of training delivery for new clients and escalate risks, gaps, or client concerns as needed.
- Support ongoing client relationship management related to training performance, feedback, and continuous improvement opportunities.
Stakeholder and Client Relationship Management
- Build and maintain strong relationships with client stakeholders, internal Sales, Operations, and Training teams.
- Act as a trusted advisor to clients on training strategy, talent development, and long-term organizational learning paths.
- Provide regular updates to leadership on training pipeline status, key deals, and performance against targets.
Skills and Qualifications
Required Experience and Knowledge
- Data center operations experience required, including:
- Understanding of facilities systems (electrical, mechanical, cooling, life safety).
- Familiarity with safety and compliance standards in mission-critical environments.
- Knowledge of operational principles for 24/7, up-time focused facilities.
- Experience in training management, talent development, or organizational learning.
Education
- Bachelor’s degree in business, Education, Engineering, or a related field preferred; equivalent experience considered.
Core Competencies
- Customer Service: Demonstrated commitment to client satisfaction and responsiveness. Communication Skills: Clear, concise written and verbal communication with technical and non-technical stakeholders.
- Relationship Building: Ability to build trust and long-term partnerships with clients and internal teams.
- Team Leadership: Ability to influence cross-functional teams and lead initiatives without direct authority.
- Business Development: Comfort engaging in solution selling, value articulation, and proposal support.
- Strategic Thinking: Ability to design scalable, repeatable training offerings while adapting to client-specific needs.
If you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships, we want to hear from you. Join us in revolutionizing the data center industry and apply today!
Salute is an equal opportunity employer committed to celebrating diversity, creating an inclusive environment for all employees, and providing equal employment opportunities to all applicants; if you require a reasonable accommodation to participate in the job application or interview process, perform essential job functions, or receive other benefits and privileges of employment, please contact our Human Resources department at hr@salute.com for more information.
(For specific Recruitment related questions, please contact our Talent Acquisition department at recruiting@salute.com.)
Compensation & Benefits Disclosure
The base salary range for this role starts at $130,000 per year. This reflects a good‑faith estimate of what we reasonably expect to pay upon hire, based on factors such as skills, experience, education, and market/location. Our comprehensive benefits include health, dental, and vision insurance, Health Savings Account (HSA), gym discount, mental health, Discounted Group Life & AD&D, Discounted Group Short & Long-term Disability, 401(k) retirement matching, PTO/paid holidays, and parental leave. Final compensation will be determined by job‑related factors consistent with applicable law.