Join the LLR family of private equity-backed growth companies.

Fulfillment Back Office Analyst

Midigator

Midigator

Software Engineering, IT, Data Science
Heredia Province, Heredia, Costa Rica
Posted on Mar 29, 2026
Data Analyst Agents (Data Entry Specialist) will process and analyze cases and transactions pertaining to Midigator (Kount) chargeback process support

What You’ll Do

  • Process assigned workload based on Midigator rules and playbook
  • Investigate and analyze transactions history
  • Provide chargeback claims resolutions inline with customer request
  • Align and coordinate process improvements with leadership team

What Experience You Need

  • 1+ years of experience in data entry or back office
  • B2 or above in English proficiency
  • Excel or Google Sheets experience

What Could Set You Apart

  • Attention to detail
  • Analytics skills
  • Claims management experience
  • Lean process driven mentality