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Clinical Manager

Eye Health America

Eye Health America

Administration
Macon, GA, USA
Posted on Sep 19, 2025
Job Type
Full-time
Description

The Clinical Manager plays a key role in the effective functioning of a clinical department or unit within a healthcare organization. This position involves supervisory responsibilities, quality assurance, staff management, and collaboration with other healthcare professionals to maintain and improve patient care standards.

Job Responsibilities:

  • Communicate effectively with all patients in a professional and courteous manner; act as a role model to fellow employees.
  • Answer patient questions, including telephone inquiries. Responsible for handling all irate patients, assessing situations; and resolving problems.
  • Responsible for all clinic equipment; ensure it is functioning properly; request repairs and maintenance, as needed.
  • Maintain a smooth flow of patients to the physician, altering the test sequence as required; communicate with the doctors if they are behind schedule.
  • Review invoices for back-office supplies to make sure they are accurate; submit to Payables for payment.
  • Prepare Shift planning each month to put the Doctors names of who is in each clinic per day.
  • Approve time-off requests and maintain the Time-off Calendar.
  • Provide additional support to ophthalmic technicians, including triaging phone calls from patients and returning patient phone calls.
  • Mentor Clinical Leads and Front Staff to ensure adherence to protocols.

Benefits:

As a team member at Eye Center of Central Georgia, you'll enjoy:

  • Medical, Dental, Vision, Short-term Disability, Long-term, Disability, Life Insurance, etc.
  • Matching 401(k)
  • Wellness Program
  • Paid Vacation & Holidays
  • Uniform Allowance
  • Training/Advancement opportunities
Requirements
  • High school diploma or equivalent.
  • Valid and active Driver's License.
  • Five years’ experience in supervision of clinical operations.
  • Certified Ophthalmic Assistant.