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About Us

Eye Health America (EHA) is a leading, integrated eye care group providing the best, patient-focused eyecare in the Southeast. With exceptional talent and innovation, we will grow as the preferred healthcare partner.

Position Summary

Reporting to the Chief Operating Officer, the Director of Clinic and ASC Optimization is responsible for enhancing the operational efficiency and effectiveness of our clinics and ambulatory surgery centers. This role involves the strategic planning and implementation of process improvements, optimization of resources, and ensuring high standards of patient care. The Director will work collaboratively with clinical and ASC administrative teams to identify inefficiencies, implement best practices, and drive continuous improvement initiatives.

Essential Functions and Responsibilities

• Develop, implement, and standardize operational policies and procedures to streamline processes.
• Ensure optimal utilization of resources, including staffing, equipment, and facilities, to meet operational goals.
• Lead process improvement initiatives using Lean, Six Sigma, or other relevant methodologies to enhance efficiency.
• Conduct workflow analysis to identify bottlenecks and implement solutions to improve service delivery.
• Monitor and report on key performance indicators (KPIs) to measure the success of efficiency initiatives.
• Optimize staffing levels and schedules to ensure adequate coverage while minimizing costs.
• Implement strategies to maximize the utilization of clinical space and equipment.
• Analyze financial performance and implement strategies to optimize revenue and control expenses.
• Prepare financial reports and forecasts to support strategic decision-making.
• Ensure technology is effectively integrated into clinical workflows to enhance efficiency and patient care.
• Stay updated on emerging technologies and trends in healthcare to drive innovation.
• Ensure all clinics and ASCs comply with healthcare regulations, standards, and accreditation requirements.
• Monitor quality assurance programs to maintain high standards of patient safety and care.
• Conduct regular audits and assessments to identify compliance gaps and implement corrective actions.
• Enhance the patient experience by streamlining processes, reducing wait times, and improving service delivery.
• Address patient concerns and feedback to ensure a high level of patient satisfaction.
• Develop and promote patient education initiatives to improve health outcomes.
• Collaborate with senior management to develop and implement strategic plans for clinic and ASC efficiency.
• Conduct market analysis to identify trends and opportunities for improvement.
• Lead initiatives to introduce new services, technologies, and practices that align with organizational goals.

• Bachelor’s degree in healthcare administration, business administration, nursing, or a related field.
• Minimum of 5-7 years of experience in healthcare management, with a focus on clinic and/or ASC operations.
• Proven track record of leading process improvement initiatives and achieving operational efficiency.
• Strong knowledge of healthcare regulations, accreditation standards, and quality assurance practices.
• Must be able to travel to different office locations.