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Patient Services Representative

Eye Health America

Eye Health America

Customer Service
lehigh acres, fl, usa
Posted on Tuesday, July 9, 2024
Job Type

Eye Centers of Florida, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice. Our focus is on excellence in patient care and creating an exceptional customer/patient experience. We are always seeking great people who aren't just searching for a job but looking to make a difference.

Hours vary depending on doctors’ schedules; Must be available Monday through Friday. Opening and closing shifts rotate.

*Overtime may be required. Must be willing to travel to our different clinic locations.

Job Responsibilities:

  • Checks patients in for appointments, greeting everyone in a pleasant and professional manner.
  • Marks the arrival time of patients in the office and makes sure that patients are seen on time.
  • Scans patients’ insurance cards and driver's licenses.
  • Enters all new patient demographic information into the computer.
  • Ensures that proper authorization or referral is collected from the patient.
  • Presents and collects fees, posts payments, and schedules the patient’s next appointment.
  • Monitors accounts that are past due and collects payment at checkout.
  • Maintains own cash drawer and is responsible for balancing daily with payments posted and credit cards processed.
  • Evaluates chart data to verify all information has been received, completed, and signatures obtained.


As a team member at Eye Centers of Florida, you'll enjoy:

  • Medical, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, etc.
  • Matching 401(k)
  • Employee Discount
  • Wellness Program
  • Paid Vacation & Holidays
  • Uniform Allowance
  • Training/Advancement opportunities
  • High school diploma or equivalent.
  • Prefer at least one year's experience in eye care, or the medical environment.
  • Must be bilingual