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Patient Services Representative

Eye Health America

Eye Health America

Customer Service
Columbus, OH, USA
Posted on Sunday, June 9, 2024
Job Type
Full-time
Description


Hours vary depending on doctors’ schedules; Must be available Monday through Friday. *Overtime may be required. Must be willing to travel to our different clinic locations if needed.

Job Responsibilities:

  • Checks patients in for appointments, greeting everyone in a pleasant and professional manner.
  • Marks the arrival time of patients in the office and makes sure that patients are seen on time.
  • Scans patients’ insurance cards and driver's licenses.
  • Enters all new patient demographic information into the computer.
  • Ensures that proper authorization or referral is collected from the patient.
  • Presents and collects fees, posts payments, and schedules the patient’s next appointment.
  • Monitors accounts that are past due and collects payment at checkout.
  • Maintains own cash drawer and is responsible for balancing daily with payments posted and credit cards processed.
  • Evaluates chart data to verify all information has been received, completed, and signatures obtained.

Benefits:

As a team member at West Georgia Eye Care Center, you'll enjoy:

  • Medical, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, etc.
  • Matching 401(k)
  • Employee Discount
  • Wellness Program
  • Paid Vacation & Holidays
  • Uniform Allowance
  • Training/Advancement opportunities
Requirements
  • Must have an active and valid Driver's License.
  • High school diploma or equivalent.
  • Prefer at least one year's experience in eye care, or the medical environment.