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Patient Services Representative

Eye Health America

Eye Health America

Customer Service
Seneca, SC, USA
Posted on Friday, June 7, 2024
Job Type
Full-time
Description

Clemson Eye, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice. Our focus is on excellence in patient care and creating an exceptional customer/patient experience. We are always seeking great people who aren't just searching for a job but looking to make a difference.

Hours vary depending on doctors’ schedules; Must be available Monday through Friday. Opening and closing shifts rotate.

*Overtime may be required. Must be willing to travel to our different clinic locations.

Job Responsibilities:

  • Checks patients in for appointments, greeting everyone in a pleasant and professional manner.
  • Marks the arrival time of patients in the office and makes sure that patients are seen on time.
  • Scans patients’ insurance cards and driver's licenses.
  • Enters all new patient demographic information into the computer.
  • Ensures that proper authorization or referral is collected from the patient.
  • Presents and collects fees, posts payments, and schedules the patient’s next appointment.
  • Monitors accounts that are past due and collects payment at checkout.
  • Maintains own cash drawer and is responsible for balancing daily with payments posted and credit cards processed.
  • Evaluates chart data to verify all information has been received, completed, and signatures obtained.

Benefits:

As a team member at Clemson Eye, you'll enjoy:

  • Medical, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, etc.
  • Matching 401(k)
  • Employee Discount
  • Wellness Program
  • Paid Vacation & Holidays
  • Uniform Allowance
  • Training/Advancement opportunities
Requirements
  • High school diploma or equivalent.
  • Prefer at least one year's experience in eye care, or the medical environment.