Medical Assistant, Team Lead
CareATC
Empowering Lasting Health and Well-Being, One Connection at a Time
Why CareATC is Different (and Why You'll Love It Here):
At CareATC, our employer-sponsored model creates a unique and rewarding environment:
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Patients Win: They receive high-quality support for healthy lifestyle changes, often with little to no out-of-pocket cost, leading to greater engagement and positive outcomes.
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You Win: You will enjoy a consistent schedule allowing for work-life balance, with no on-call or holiday schedules. This allows for a consistent income with manageable productivity expectations.
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Employers Win: They benefit from a healthier, happier, and more productive workforce, leading to reduced healthcare costs and a more engaged employee base.
CareATC Advantages Include:
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Access to clinic services and medications at no or low cost for you and your dependents!
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Opportunities for professional development and growth within a supportive team environment.
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A comprehensive benefits package (for eligible roles), including Medical, Dental, Vision, 401K, Paid Time Off, Disability & Life Insurance, a Wellness Program, and much more!
About the Job:
Imagine stepping into your role as the team lead of your health center in Louisville, KY, where you're the key point of contact for the Area Operations Director and clinical staff. In this role, you are responsible for overseeing the day-to-day operations while also dedicating a significant amount of time to patient care. This is a full-time, 32-hour per week role on a four-day work week, Monday through Thursday, and is fully benefit-eligible. The typical daily schedule is 7:30 AM to 4:30 PM, with a one-hour lunch from 12:00 PM to 1:00 PM. You will play a crucial part in ensuring the facility exceeds AAAHC standards and that CareATC's established policies and procedures are followed.
What You’ll Do:
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Oversee the overall day-to-day operations of the health center and clinical staff.
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Ensure organization policies and standards are upheld, including all regulatory, procedural, and licensing requirements.
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Function as the subject matter expert and be accountable for staff training and demonstration of competencies.
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Meet key performance indicators, daily operations, workflows, staffing schedules, timecard monitoring, and other duties assigned by the company.
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Work directly with the Area Operations Director to create and facilitate the staff schedule and ensure adherence to time and attendance policies.
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Provide support to the Area Operations Director to resolve issues and ensure a positive experience for both patients and employees.
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Be responsible for supply and pharmacy inventory management and replacement ordering.
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Provide a significant amount of time dedicated to patient facilitation and care.
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Work collaboratively with the physician(s), clinician(s), and/or Total Health Solutions.
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Ensure adherence to patient privacy regulations and confidentiality protocols.
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Perform other duties as assigned.
What You’ll Bring to the Team:
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Education: A High School Diploma or equivalent is required. You must also be a Registered/Certificated MA or have at least 3 years of MA experience.
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Experience: Proficient experience with both Practice Management and Electronic Medical Records is required. Current experience with Electrocardiogram (EKG), vital signs, venipuncture, capillary, and injection is also required. You must have current health records with appropriate immunizations to work in the healthcare field.
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Licenses/Certifications: A current clinical license as required by state/national authority in good standing is needed. A current classroom-led American Heart Association BLS or CPR Card is also required.
And Just as Important…
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Your ability to support both the clinical and administrative areas of the health center.
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Your proficiency in using Practice Management and Electronic Medical Records.
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Your capacity to serve as a subject matter expert and be responsible for staff training.
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Your skills in resolving issues and creating a positive experience for both patients and employees.
Ready to Make a Meaningful Impact?
If you are a dedicated Medical Assistant seeking a rewarding leadership opportunity to provide exceptional patient care and oversee clinic operations, we encourage you to apply today!
Join us in making a tangible difference in the lives of our patient community.