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Culture & CareersAmbulatory Implementation Specialist - STI Upgrade Team
Azalea Health
Atlanta, GA, USA
Posted on Oct 12, 2025
In Summary...
Azalea Health is seeking an Implementation Specialist to onboard, train and support Azalea clients to leverage Azalea's platform and software to its fullest potential. This role will be instrumental in cultivating and evolving client relationships. This role will initially focus on migrating clients that came to Azalea through an acquisition from their previous EHR to Azalea's EHR.
What You Will Do...
Customize implementation elements, training, and programs to align to individual client needs
Develop, schedule, and conduct implementation and training meetings, remotely with assigned clients
Conduct workflow analysis meetings across clinical and financial departments
Maintain comprehensive documentation related to all EHR implementation activities, including obstacles or issues encountered in efforts to reduce repeat errors and redundancies
Contribute to training material development in collaboration with the Implementation team
Assist in the implementation process of system upgrades and update training courses
Collaborate with multiple departments to facilitate resolutions for issues or obstacles pertaining to software applications
Perform other duties as assigned
Ability to travel 20%
Background And Skills You Will Bring...
Bachelor's degree in Business, Healthcare Operations or related field preferred
2-4 years of experience in Healthcare or Healthcare IT Previous experience with the Azalea EHR recommended and a plus
Prior demonstrated experience implementing EHRs, or health information technology strongly preferred
Previous experience in developing clinical workflows with documentation and processes that align with program goals and objectives
Experience in training, educating, and instructing clinical and other users on features and operations of software applications
Advanced communication and organizational skills with the ability to influence results at multiple organizational levels
Customer service and client relations acumen
Excellent computer skills with strong proficiency in web-based and SaaS application
Flexibility and adaptability; must be able to seamlessly pivot to meet objectives of physicians, practice administrators, and other executives
SUCCESS LOOKS LIKE...
Being aggressive and taking initiative; we trust you to move the needle forward
Doing the job; outcomes are just as important as strategy
Being adaptable and amenable to meet the changes of a dynamic and evolving industry
Demonstrating humility; partnership and collaboration is who we are and how we operate
Tapping into your innovative side; conventional is not always correct
How We Invest In You...
Competitive and comprehensive benefits: Coverage options to support the whole person, including full medical, dental, vision, and life insurance
Generous employer sponsored subsidy towards employee's medical insurance premiums
Azalea Health covers 100% of the premiums for Life AD&D and Long-Term Disability for all eligible full-time employees
Balance and flexibility: Simple Paid Time Off (PTO) options. You earn your time, use it as you choose.
Economic opportunity: Competitive total rewards package that offers competitive pay and advancement opportunities
Azalea Health's EEO Statement
Azalea Health is an Equal Opportunity Employer committed to creating a diverse and inclusive workforce where our employees excel based on merit, qualifications, knowledge, ability, and job performance. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and any other characteristics protected by federal, state, and local laws that make our employees unique.
Azalea Health is seeking an Implementation Specialist to onboard, train and support Azalea clients to leverage Azalea's platform and software to its fullest potential. This role will be instrumental in cultivating and evolving client relationships. This role will initially focus on migrating clients that came to Azalea through an acquisition from their previous EHR to Azalea's EHR.
What You Will Do...
Customize implementation elements, training, and programs to align to individual client needs
Develop, schedule, and conduct implementation and training meetings, remotely with assigned clients
Conduct workflow analysis meetings across clinical and financial departments
Maintain comprehensive documentation related to all EHR implementation activities, including obstacles or issues encountered in efforts to reduce repeat errors and redundancies
Contribute to training material development in collaboration with the Implementation team
Assist in the implementation process of system upgrades and update training courses
Collaborate with multiple departments to facilitate resolutions for issues or obstacles pertaining to software applications
Perform other duties as assigned
Ability to travel 20%
Background And Skills You Will Bring...
Bachelor's degree in Business, Healthcare Operations or related field preferred
2-4 years of experience in Healthcare or Healthcare IT Previous experience with the Azalea EHR recommended and a plus
Prior demonstrated experience implementing EHRs, or health information technology strongly preferred
Previous experience in developing clinical workflows with documentation and processes that align with program goals and objectives
Experience in training, educating, and instructing clinical and other users on features and operations of software applications
Advanced communication and organizational skills with the ability to influence results at multiple organizational levels
Customer service and client relations acumen
Excellent computer skills with strong proficiency in web-based and SaaS application
Flexibility and adaptability; must be able to seamlessly pivot to meet objectives of physicians, practice administrators, and other executives
SUCCESS LOOKS LIKE...
Being aggressive and taking initiative; we trust you to move the needle forward
Doing the job; outcomes are just as important as strategy
Being adaptable and amenable to meet the changes of a dynamic and evolving industry
Demonstrating humility; partnership and collaboration is who we are and how we operate
Tapping into your innovative side; conventional is not always correct
How We Invest In You...
Competitive and comprehensive benefits: Coverage options to support the whole person, including full medical, dental, vision, and life insurance
Generous employer sponsored subsidy towards employee's medical insurance premiums
Azalea Health covers 100% of the premiums for Life AD&D and Long-Term Disability for all eligible full-time employees
Balance and flexibility: Simple Paid Time Off (PTO) options. You earn your time, use it as you choose.
Economic opportunity: Competitive total rewards package that offers competitive pay and advancement opportunities
Azalea Health's EEO Statement
Azalea Health is an Equal Opportunity Employer committed to creating a diverse and inclusive workforce where our employees excel based on merit, qualifications, knowledge, ability, and job performance. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and any other characteristics protected by federal, state, and local laws that make our employees unique.