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Lead Service Technician - Overhead Doors and Dock Equipment

Allmark Door

Allmark Door

Bohemia, NY, USA
Posted on Mar 21, 2026

Lead Service Technician - Overhead Doors and Dock Equipment

3.2 out of 5 stars
250 Knickerbocker Avenue, Bohemia, NY 11716

Job details

Pay

  • $39 - $45 an hour

Job type

  • Full-time

Benefits
Pulled from the full job description

  • Referral program
  • 401(k)
  • Health insurance
  • Retirement plan
  • 401(k) matching
  • Paid time off
  • Vision insurance

Full job description

POSITION OVERVIEW

The Senior Technician will provide superb technical service for our client base in our Service Department. The Senior Technician will travel to our clients’ place of business to perform routine or emergency equipment and machine repairs for Overhead High-Speed, Sectional, Rolling Steel Fire Doors, Dock Levelers & Platform lifts, Vehicle Restraints, Dock Seals, Shelters and related dock equipment. Additionally, the Senior Technician will service Pedestrian Entrance Doors, Frames and Hardware. A primary requirement would be a strong background with basic hand, power, and diagnostic tools, and you should be physically fit to lift heavy equipment.

ESSENTIAL DUTIES

● Performing preventive maintenance and repair services of all types on commercial dock equipment.

● Troubleshooting and diagnosing problems onsite.

● Ensure the accurate completion of project tickets with field notes and completion photos. Update and correct details of work performed, parts used, and services needed.

● Analyze and respond professionally to customers' concerns and annotate them in our internal system.

● Organize tools and parts at the job site and on trucks.

● Disassemble or remove parts and equipment for maintenance or repair.

● Install hardware and replace damaged and/or worn parts.

● Run electrical wiring to connect equipment.

● Lubricate equipment to allow proper functioning.

● Test mechanical & electrical equipment to ensure its functioning properly and adjust equipment to ensure optimal performance.

● Observe and adhere to all safety policies and identify and report unsafe work practices or conditions.

PHYSICAL REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

● Must be able to walk and stand on level and/or inclined surfaces for certain periods throughout the day.

● Must be able to climb stairs, ramps, ladders, and work stands.

● Must be able to crouch, crawl, grasp or handle objects, use finger dexterity, bend elbow/knee and reach above/below shoulders.

● May be required to lift up to 50 pounds and carry for short distances. ● Has the ability to work in cold and hot weather.

● May need to travel to remote locations or work out of town.

RELEVANT JOB COMPETENCIES

The ideal candidate should possess the following attributes:

● Strong problem solver and analytical thinker

● Excellent communication and interpersonal skills.

● Ability to work well under pressure and meet tight deadlines.

● Great time management skills.

● The ability to maintain a professional demeanor.

● Strong mechanical aptitude with proficiency in the installation and troubleshooting of electrical wiring and components.

● Ability to operate a cellphone and or tablet computer to complete daily functions using company software with minimal assistance.

● Ability to prioritize given tasks and work efficiently towards completing them.

MINIMUM REQUIREMENTS

● Valid Driver’s License

● High School Diploma/GED

Allmark Door maintains a drug-free workplace and perform post offer, pre-employment substance abuse testing and participate in a random drug testing pool. Additional Training/Certification may be required.

ALLMARK DOOR is an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, disability, or veteran status, among other factors.

Job Type: Full-time

Pay: $39.00 - $45.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance

Work Location: In person

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